Category | Description |
Currency / Credits | a) Physical currency or credits
b) Digital currency of credits
c) Credit and debit cards
d) Stored value cards |
Drugs | a) Prescribed or non-prescribed drugs
b) Drug-like substances and associated paraphernalia
c) Sexual enhancement consumables |
Dangerous Goods | Any prohibited items that are prohibited by any other local or foreign laws, regulations, and/or authority such as: · Flammable and explosive products · Toxic and/or hazardous waste · Radioactive Materials |
Firearms and Weapons | a) Weapons such as pepper sprays, replicas and, stun guns
b) Weapons parts and accessories
c) Imitation weapons (anything which has the appearance or is intended to give the impression of being an arm, whether it is capable of discharging any shot, bullet, missile, noxious liquid, gas or other thing, or not) |
Food Items | a) Expired food items
b) Noxious food items such as:
• Food which contains any prohibited substances or substances in excess of permitted proportions
• Adulterated food without fully informing the buyer at the time of sales of the nature of the transaction.
c) Food items containing medicinal claims i.e. a claim that the item is intended for use in:
• Diagnosis, cure, mitigation, treatment, or prevention of disease in human or animals
• Contraception
• Inducing anaesthesia
• Preventing or interfering with the normal operation of a physiological function, whether permanently or temporarily and whether by terminating, reducing, postponing, increasing or accelerating the operation of that function or in any other way, i.e. pharmaceutical drugs, contact lenses, misbranded dietary supplements.
d) Other food items such as:
• Stage 1 infant milk powder (0-6 months, 6-12 months)
• Unpasteurised dairy products
• Wild mushrooms
e) Any food items hazardous to human health |
Miscellaneous | a) Embargoed goods
b) Mislabelled goods
c) Recalled items
d) Stolen goods
e) Animals and wildlife products
f) Artefacts and antiquities
g) Human parts or remains
h) Magnetic putty
i) Lock-picking devices
j) Lottery tickets
k) Offensive, controversial, seditious or treasonous materials. Listing marketed with provocative or sensitive terms (such as terms that can be associated with sexual orientation, gender, gender identity or more. The following is a non-exhaustive example: LGBTQIA+, gay, lesbian, and homosexual, among others. Shopee reserves the right to determine any keywords that may be perceived as inappropriate or offensive.
l) Pesticides
m) Shares, stocks, other securities and stamps
n) Slot machines
o) Items bearing the imprint of the name of "Allah" or any verses of the Quran
p) Helmets uncertified under the Trade Description Act 2011
q) Items that encourage illegal or restricted activities
r) Other items illegal or restricted in the country of the buyer or seller |
Royalty or Government Related Items | a) Royalty (includes the Yang Di-pertuan Agong or a State ruler), government or enforcement authority related titles, emblems, awards, stickers, badges, official seals, standards, coat-of-arms, or Darjah-darjah Kebesaran, Bintang-bintang & Pingat-pingat Persekutuan such as Dato/Datin, Tan Sri/Pn Sri, etc.
b) Any official government uniform / government occasion related attire, which include attire with government logos, badges, insignia or accessories, e.g. Pakaian Rasmi Istiadat bagi Pegawai Tadbir dan Diplomatik / PDRM / RELA / Bomba / Malaysian Armed Forces / JPAM / APM, or any attire related to enforcement authorities
c) Equipment used for the creation and/or alteration of identification or official documents, or services offering to create and/or alter identification or official documents, or listing identification or official documents for sale including but not limited to visa, passport, national ID card, driving licence, residence permit, work permit, halal related certifications or any government / official certification or document not mentioned above
d) Any other item that contains logos, badges, emblems, insignia or accessories related to Royalty, government or enforcement authorities not specifically mentioned above. |
Mislabelled Goods | Any listings that clearly indicate the removal of barcode / QR code (in Product Name, Images or Product Descriptions) |
Mystery Box | a) Any "Mystery Box" listings must not show any context or description that could either be related to gambling or lottery (pay small win big concept) or could possibly be interpreted by customers to think that way.
b) Listings must include a list and/or details or characteristics of all products that customers can accept to receive.
c) Value (value range) of the included items must be clearly shown on the product details page.
d) The value of the included products should not be lower than the price of the mystery box paid by the buyer. |
Obscene or Adult Materials | a) Images displaying explicit depictions of private body parts and pubic hair, either directly or through translucent material
b) Products exhibiting the contour of genitals through clothing, with the exclusion of men's underwear
c) Product images portraying physical contact with private body parts, including instances where hands are depicted within the underwear. However, images related to breastfeeding and breastfeeding tools are permissible
d) Models, figurines, animals, cartoon characters, etc., depicted in sexual positions or engaging in sexual acts
e) Sex toys, objects or devices, regardless of whether displaying realistic private parts or human likenesses, used for or to facilitate sexual acts or pleasure but excluding contraceptive devices
f) Sex dolls, love dolls, blow-up dolls. The use of child-like sex dolls is strictly prohibited. This prohibition extends to products that suggest the doll represents a juvenile, such as "child sex doll", "14 years old", and items like children's clothes, shoes, school backpacks, school uniforms, etc.
g) Sadism & Masochism (S&M) devices, objects, products and any related material
h) Pornographic content
i) Child pornography
j) Adult video games
k) Adult services of a sexual/inappropriate nature (e.g. escort services, webcam services, etc.)
Any other offensive, graphic, inappropriate or distasteful items not specifically mentioned above
l) Any other offensive, graphic, inappropriate or distasteful items not specifically mentioned above. m) Performance enhancement products |
Potentially Infringing Items | Items including, but not limited to:
a) Replicas
b) Counterfeit items
c) Counterfeit currency and stamps
d) Unauthorised copies of an item which may be in violation of copyrights, trademarks, or other intellectual property rights of third parties |
Pure Cooking Oil | Sellers are required to comply with the stipulated ceiling price and policy set by the Ministry of Domestic Trade and Consumer Affairs (MDTCA) for 1KG Polybag Cooking Oil
• Fixed price at RM2.50
• Maximum of three (3) sold per transaction |
Services | a) Sexual services
b) Services that are illegal in nature
c) Ritual services that are related to any religion
d) Services that involves paranormal phenomenon, black magic, or elements of similar nature
e) Unregistered / unlicensed psychological services (e.g. tarot reading, fortune telling, stress-listening session, etc.)
f) Any other services that are not expressly allowed by Shopee |
Tobacco and Tobacco- related Products | a) Tobacco
b) Cigarettes, including electronic cigarettes
c) E-liquids for vapour that contains nicotine |
Unauthorized Publications | Publications, books, films, videos or video games that do not comply with the laws in the country of sale / delivery |
Unauthorized Telecommunication Equipment | a) Telecommunication equipment that has not been certified by the Malaysian Communications and Multimedia Commission (MCMC).
b) Electronic surveillance equipment and other similar devices, i.e. cable TV descramblers, radar scanners, traffic signal control devices, wiretapping devices and telephone bugging devices. |
